MERCURE KRAKOW STARE MIASTO, Krakow – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Mercure Krakow Stare Miasto offers 198 air-conditioned rooms with minibars, LCD televisions, and complimentary WiFi. Rooms include a desk, coffee maker, and private bathroom with complimentary toiletries. Select suites feature city views and terraces. All rooms have soundproofing and blackout curtains.
Dining at Winestone
The Winestone Restaurant serves international dishes on Les Planches stone pads. The restaurant offers a carefully selected wine collection. Breakfast includes buffet, continental, and vegetarian options, served weekdays from 6:30 AM to 10:30 AM.
Fitness & Recreation
Guests have access to a fitness center with Technogym equipment. The hotel provides bicycle rentals for exploring Kraków. Free WiFi is available throughout the property.
Location & Transportation
Located in Kraków's Old Town, 1 km from Rynek Glówny Central Square. Nearby landmarks include Czartoryski Museum (0.5 km), Wawel Royal Castle (2 km), and Collegium Maius (1.5 km). John Paul II International Airport is 11 km away. The hotel is near public transportation stops.
Services & Facilities
The hotel features a 24-hour business center, conference rooms totaling 1615 square feet, and dry cleaning services. Concierge services assist with tour bookings and ticket purchases. Meeting rooms accommodate up to 150 people with audiovisual equipment available.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a wonderful stay at this hotel. The rooms were spacious and comfortable, with a lovely cabinet/room divider that had a moving mirror/TV. The service was top-notch, with happy and helpful staff. The location was unbeatable, just a short walk outside of the old town of Krakow and near public transport options. The dining experience was delightful, with a good spread and attentive staff. Overall, a great hotel that exceeded my expectations.
I had a wonderful stay at the hotel. The room was very comfortable with nice features like an electric outlet by the desk and complimentary drinks. The service was super friendly and professional, making my experience very pleasant. The location was perfect, right across from the rail and bus stations, and close to the city center. The dining options were varied and tasty, although a bit pricey. Overall, a great value for money.
My stay at the hotel was truly delightful. The location is superb, right next to the main railway station and with easy access to Krakow old town. The staff was incredibly friendly and knowledgeable, surpassing my expectations. While the dining experience had some language barriers, the overall service was exceptional.
I had a pleasant stay at the hotel with clean and warm rooms but faced a delay in resolving a needed heat maintenance issue upon arrival. The service was friendly and added to our experience, enhancing our trip to the beautiful city. The location was perfect, near the main square and a shopping center. The dining experience offered varied options, but language barriers affected communication. Overall a comfortable stay with some minor inconveniences.
I had a lovely stay at Mercure Krakow. The rooms were quiet and spacious, with a large walk-in shower, making it feel more like a junior suite. The service was exceptional, quickly resolving any issues in a professional manner. The location, right in the center of Krakow, was perfect, close to everything. The dining experience was fantastic, offering a variety of options for all tastes. Overall, a great hotel with a few minor drawbacks.
My stay at Mecure Stare Miasto was wonderful overall. The room was well-equipped with everything I needed, but the air conditioner could be a bit inconvenient. The service was top-notch, making my bar experience and dinner very enjoyable. The location was perfect, just a short stroll from the main tourist area and a large shopping center. The dining options were varied and tasty. The facilities were great with no major complaints.
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